At Unleashed Event and Marquee Hire, we value your trust. As a family-run business, we are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This Privacy Policy outlines how we handle your information when you visit our website, make an enquiry, or book our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

   

• Email address

   

• Phone number

   

• Address or event location

   

• Event details and requirements

   

Website & Usage Data

• IP address

   

• Browser type

   

• Pages visited

   

• Time spent on the website

   

• Cookies and similar tracking technologies

   

We only collect information necessary to provide our services, respond to enquiries, and improve your overall experience.

2. How We Use Your Information

We use your information to:

• Process booking enquiries and service requests

   

• Communicate regarding quotes, invoices, or event details

   

• Improve website performance and user experience

   

• Provide customer support

   

• Send updates related to your booking

   

• Ensure safe, smooth, and accurate service delivery

   

We do not use your personal information for unsolicited marketing unless you explicitly opt in.

3. Sharing Your Information

We respect your privacy. Your information may only be shared with:

• Trusted service providers involved in delivering your event setup

   

• Payment processors (if applicable)

   

• Legal authorities, if required to comply with Australian law

   

We never sell, trade, or rent your personal data to third parties.

4. Cookies & Tracking

Our website may use cookies to:

• Improve website functionality

   

• Analyse website traffic

   

• Provide a more personalised browsing experience

   

You can manage or disable cookies through your browser settings at any time.

5. Data Security

We take precautions to protect your information by using:

• Secure servers

   

• Encrypted communication channels (where applicable)

   

• Restricted access to personal information

   

While we strive to keep your data secure, no online transmission is ever 100% guaranteed.

6. Your Rights

As an Australian user, you have the right to:

• Access the personal information we hold about you

   

• Request corrections or updates

   

• Request deletion of your personal data (unless required for legal or operational reasons)

   

• Withdraw consent for communication

   

To exercise any of these rights, contact us at:
Email: unleashedplanners@gmail.com
Phone: [0458 454 398]

7. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of third-party sites.

8. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised “Last updated” date.

9. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your data, please contact us:

Unleashed Event and Marquee Hire
Email: unleashedplanners@gmail.com
Website: www.unleashedpartyhire.com.au